RFINA™

One of the themes of the overall collision repair industry that now often comes up at conferences is “we are all working together for the good of our mutual customer, the vehicle owner.” This theme can be described as disingenuous, insincere or even outside the… Read more

For many years, the collision repair industry had a reputation of having more than its share of scruffy, low-skilled and unscrupulous operators. The really bad ones looked the part and the consumer stood some chance of avoiding these based on appearance. Now there is a… Read more

At a 2016 industry panel in Vancouver a representative of one of the large banner programs referred to ‘common sense’ when he said that electronic scanning a vehicle for a scratch on the door was not necessary. This person had limited technical background, but the… Read more

IIHS is the acronym for the Insurance Institute for Highway Safety. This is an American organization focused on highway safety founded in 1959 by a group of insurance companies. One of the most publicly visible areas of IIHS work is their crash safety rating system,… Read more