About RFINA

Ready For Its Next Accident (RFINA) is a project and site started by Peter Sziklai in 2016. As the owner of Tsawwassen Collision Ltd., an independent collision repair shop near Vancouver, Canada, Sziklai has been actively involved in the collision repair industry since 1982.

RFINA is a repair concept based on the fact that the repaired vehicle has to respond as designed in a subsequent accident. This accident may not happen, it may happen the day after it leaves the repair shop or it may happen 10 years later; the car has to be ready. An awareness of this RFINA concept was starting to be seen in the North American industry in 2013 or 2014 but at 2016 this awareness was still very limited.

Manufacturers were implementing advanced technology rapidly and broadly through their range. In 2016, everything was changing while the collision repair industry was very entrenched in past practice. With an industry culture that had not changed in 50 years there was resistance to the reality created by new vehicle technology.

Eight years later in 2023 industry awareness of RFINA has increased but real action toward implementation has been very erratic. If anything, we are even further behind because the slow movement of the industry has not matched the very rapid changes in vehicle complexity.

Initially the target audience for the RFINA site had been industry participants. In 2021 the content was revised to be more accessible to vehicle owners and the site is aimed more at these owners.

Further Behind Than We Were

I have not posted anything new since February of this year because there has really been nothing comment worthy. The cars continue to change and the industry continues to wait. Mary Bara was right in 2015  More Change in the next 5 years and the rate of technological change has only accelerated since, with the […]

The ‘Excellent Customer Experience’

Recently we had a message from one of the insurance companies we work with. The message promoted a restructuring of their operations and stated that the ‘customer experience’ was at the forefront of everything they do. It would have been good if they had also indicated that everything starts with the proper repair. If an […]

Links To Background Information

In many of the articles posted over the years there had been links included to articles and presentations that provided background information. Many of these links are no longer valid due to a variety of technical reasons. Most of pages in this current RFINA site have been updated from previous versions and have been edited […]

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