I posted two articles about certification in late December and there has been enough activity in the first few weeks of this year that an update is warranted. In an interview with Collision Repair Magazine.com last week Andrew Shepard, the Director of the AIA Collision Sector and the administrator of CCIAP (Canadian Collision Industry Accreditation Program) […]
IIHS is the acronym for the Insurance Institute for Highway Safety. This is an American organization founded in 1959 by insurance companies interested in understanding all aspects of highway safety. With their business built on insuring cars and drivers it makes sense that they have a greater understanding of accidents, damage and injury. This link […]
Unfortunately, the short glib answer is ‘you don’t’. There are many repair facilities working with or toward Next Accident Ready repair principles and it is these industry participants that will be able to provide the right repair now. But there are far more that are not yet working with these principles and the problem is […]
In November I posted a discussion about the money in the collision repair industry; just as in every other industry money is what makes it all go around. There is certainly nothing wrong with this, it is a very big part of what our society is based on. But as we all know, if there […]
On Time, Clean and Tidy, Polite Staff, Great Communication = A Happy Owner Below Average Severity (Cost) = A Happy Bill Payer Efficient Repairs and a Good Profit Margin = A Happy Operations Manager 10s All Around! Is the Car Safe and Next Accident Ready? We Don’t Actually Measure that One This site was started […]
I posted an article last week about Ford Certification and collision facility certification overall. That post led to further investigation and in keeping with the rapidly changing environment a rethinking of my position on certification. The Canadian business and regulatory environment is very different from that in America, but there is a significant similarity in […]
An announcement was made a few days ago in the trade papers that Ford Canada is launching a National Certified Shop Program. On the surface this sounds like a good step and it will give consumers a better chance of getting the right repair. Ford has contracted Certified Collision Care to manage their accreditation program. […]
I have cited John Huetter of Repairer Driven News several times in the last few months and today I am linking an article from Nov 29th. 2017 Mazda CX-5 adds more ultra-high-strength steel to pillars, might demand calibration John does an excellent job of providing information with a minimum of opinion. Understanding of facts should […]
‘Position Statements’ are the current hot topic in the collision repair world, particularly those that deal with electronic code scanning. Position Statements are written by vehicle manufacturers to summarize and highlight certain aspects of their repair procedures. They are not being written and published to reveal new information; they are reiteration and reinforcement of information […]
To start with myself and the collision repair business I own, my decision has been to invest heavily now in equipment and training in order to be able to stay in the business and repair vehicles 5 years from now. This makes business life more complicated and less short term profitable, but it is about […]